We are entering a new age. A new age where millennials is taking over, and baby boomers is at their dawn. It is a time where digitalization is everywhere in almost everything. It is the time where boring numeric indicators are being replaced by visual graphic, where verbal written information is replaced by video illustration. Soon enough, augmented reality will take over conventional presentation.
But that should not be a surprise. Because we should have realized it when smileys have taking over most indicators in daily communication and business surveys. We have seen that in airports, shops, and of course in messaging application in our mobile phones. This yellow funny face has become an important tool in the new age.
the Change Strategist 